FAQ

Through our Ion Health Technology, we infuse seven specific minerals into each LIFESTRENGTH band. Together, these minerals produce more anions than any other performance band on the market. Anions are naturally occurring molecules that scientists refer to as “vitamins of the air”. Preliminary research that we have conducted has indicated that ions may help with overall health and wellbeing.

Here are the measurements of the bands:

With the demands of our modern, fast-paced life, you need every edge you can get to perform at your highest level. LIFESTRENGTH™ products work to give you that edge by producing ions - which contribute to a healthy lifestyle.

Yes. Our technology works in water and the products can be hand washed and air dried. Do not machine wash or tumble dry.

Our products are constructed of high quality materials and designed to withstand daily use. The wristband will hold its optimum effectiveness for approximately 3 years before you need to replace it. Every LIFESTRENGTH™ wristband comes with a lifetime warranty for manufacturer defects.

Yes. Many people have told us they wake up feeling more refreshed in the morning.

Yes, but every person is different. Some people prefer to wear their wristbands 24 hours a day while others wear it only while participating in daily activities.

The fit is a personal choice and should be comfortable, but not too tight. LIFESTRENGTH products do not need to touch the skin; however, they need do need to be close. The effective range is from one to three inches from the skin.

People from all walks of life including small children and the elderly wear LIFESTRENGTH™ products. Because the ions produced by our Ion Health Technology are found abundantly in natural environments, they are safe for nearly everyone. If you feel you are very sensitive to ions, simply remove our product.

Some of the minerals we use are metallic in nature. If you have a known metal allergy, do now wear our products. Also, many or our products are made from silicone. If you have a known silicone allergy, do not wear our silicone products.

We have included the Mylar hologram piece on our products for official authentication and aesthetic purposes only. There is no technology included in the Mylar piece and it is not charged in any way.

Orders cannot be changed after they have been submitted. Please make sure to double-check all of your order information before submitting your order.

Orders cannot be cancelled or changed after they have been submitted. Please make sure to double-check all of your order information before submitting your order.

Utah is the only State where residents are subject to sales tax.

Domestic shipping & handling within the USA is a flat rate of $3.95 via First Class Mail. International shipping & handling is a flat rate of $13.95 to all other countries via USPS. You also have an option for Priority delivery within the USA via USPS for $7.95.

No. Orders shipping via USPS methods are not assigned tracking numbers. If you are interested in having a tracking number, you may select a UPS shipping option if one is available to you.

Most orders ship within 1-2 business days from when the order is placed. LIFESTRENGTH™ will notify you via email when your order has shipped.

Depending on when the shipping confirmation email was sent, you can calculate when your order will arrive by associating the shipping date with the shipping method you selected when you place your order.

No. The first business day is the next business day after you placed your order. For example, if you placed your order on Monday, the first business day is Tuesday. If you placed your order on Friday, the first business day is the following Monday, and so forth.

Yes, we do! We offer a flat-rate shipping fee of $2.99 for USPS First Class Mail shipping on your order. If your order is over 1 lb, your order will be shipped via USPS Priority Mail at regular retail price.

Yes, we sure do!

Possibly. Packages that are shipped from one country to another can have brokerage or customs fees added onto them. The person receiving the package is responsible for paying these fees for customs clearance. Customs policies vary widely from country to country. These fees are imposed randomly and at the decision of the specific country and post office that is accepting the package. We have no control over these fees and cannot predict what they may be.

Any mail that is refused, or marked "return to sender" or sent "postage due" will have a deduction of that postage amount from any refund. We regret any inconvenience this may cause.

LIFESTRENGTH™ is not liable for customs/import fees that may be applied to shipments outside of the US.

We're proud to offer you a lifetime warranty on our products. If your product ever has any manufacturing or workmanship defects, tears in half, or your mylar authentication piece falls out we will replace it for free. We want you to feel confident and secure that when you invest in LIFESTRENGTH™ products, you are wearing the best and most effective products available on the market.

ONLINE PURCHASES: Your online purchase is backed by our 30 Day Money Back Guarantee. If you're not completely satisfied with your LIFESTRENGTH™ product, you can return it within 30 days of your original purchase date for a 100% refund. The product must be in re-sellable condition. The LIFESTRENGTH™ 30 Day Money-Back Guarantee only applies to purchases made on the lifestrength.com website.

Download the Refund Instructions Form

Disclaimer: Most LIFESTRENGTH™ users report positive benefits with our products. However, individual Results may vary. LIFESTRENGTH does not make any specific claims for intended results. Any statement of benefit or inferred statement of benefit have not been evaluated by the United States FDA. LIFESTRENGTH products are not intended to diagnose, treat, cure, or prevent any disease.

RETAIL LOCATIONS: For retail purchases, such as at a mall kiosk or an Authorized LIFESTRENGTH™ Event, please contact your original retail location or Authorized Reseller for their specific terms and policies.

It will not cover wear and tear instances, such as the LIFESTRENGTH™ lettering and logo tearing off due to every day normal wear. The warranty does not cover mistreatment or misuse of the product. We reserve the right to refuse warranty replacement if such is the case.

Please download the Warranty Exchange Form. Once you fill out the Warranty Exchange Form, just put your broken band and filled out Warranty Exchange form in the mail and send it to:

LIFESTRENGTH
ATTN: Warranty Replacement
1224 South River Road Suite B100
St. George, UT 84790

Once we receive your broken band and the Warranty Exchange Form with your enclosed shipping and handling check, we will process your warranty exchange right away. If we have any questions regarding your Warranty Exchange Form, we will contact you via email.

If you purchased your wristband on our website please Download the Refund Instructions Form for instructions on getting a refund on your purchase. Please note that we do not cover shipping costs for refunds and must be covered by the customer.

For retail purchases, such as at a mall kiosk or an Authorized LIFESTRENGTH™ Event, please contact your original retail location or Authorized Reseller to inquire about specific Guarantee information.

Per the LIFESTRENGTH™ Lifetime Warranty, your replacement product is absolutely free. Your out of pocket expenses may include: - A shipping & handling fee of $3.95 for the replacement product to be mailed back to you.
- Potential customs/brokerage fees for receiving the replacement product we ship to you (for international customers only)